A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Other benefits include a benefits pot so can get a subsidy for a gym membership. Really understaffed - non stop calls Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead There is no blame culture, but rather staff support each other to make things right. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. Training is really good, constantly having support from senior members. Join us on our mission to make life safer for over 9 million Londoners. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. and Terms of Service apply. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Metropolitan Thames Valley | 8,202 followers on LinkedIn. Working in Development Customer Care Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Housing Association. Quite a large company so changes/projects take longer to complete. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. The office environment is modern and fresh, with wider computer screens. Clean working place and nice environment Historically great at developing staff. Necessary cookies are absolutely essential for the website to function properly. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. They are not authored by Glassdoor. Everything at the moment and will get a lot worse before it gets better. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. The offices are a lovely environment to work in and a bonus in themselves! The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. Metropolitan Thames Valley. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. This makes them easy to keep track of and to see which candidates we still need references from. But opting out of some of these cookies may have an effect on your browsing experience. In future you will see new features, as we continue to improve our online services. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: It stores a true/false value, indicating whether it was the first time Hotjar saw this user. . Click the link in the email we sent to to verify your email address and activate your job alert. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. Copyright 2023 Metropolitan Thames Valley Housing. Enjoy resolving queries at first point I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. The Met has launched a hotline to report corrupt and abusive police officers and staff. Metropolitan Connect has now merged with Thames Valley and operates under the name Metropolitan Thames Valley. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. I've loved my time here. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. They are not authored by Glassdoor. Great company to work for with some really good benefits and. About our cookies and how to manage them. You also have the option to opt-out of these cookies. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Hotjar sets this cookie to detect the first pageview session of a user. These cookies will be stored in your browser only with your consent. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. These cookies track visitors across websites and collect information to provide customized ads. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. This category only includes cookies that ensures basic functionalities and security features of the website. But opting out of some of these cookies may have an effect on your browsing experience. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We're always looking to innovate and do things differently. Accepted Offer. If you don't have an invitation code you can use the MTVH Online support form to ask . About our cookies and how to manage them. Friendly customer service staff Farringdon, England 18 d. 26K Per Year (Employer Est.) Enjoy resolving queries at first point These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. Analytical cookies are used to understand how visitors interact with the website. Lovely supportive team and overall culture within the business. Seems customer service focused at first but comes down to targets and stats You can still pay your rent, request repairs and make enquiries. 5.0. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Poor leadership, housing stick in poor repair. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. Select Accept to consent or Reject to decline non-essential cookies for this use. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. We also use third-party cookies that help us analyze and understand how you use this website. Do you have what it takes to be one of them? A guide to spotting romance fraudsters. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. Hotjar sets this cookie to identify a new users first session. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Poor commission structure. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. 32,750.00, Talent Acquisition Specialist - Blue Collar. These cookies do not store any personal information. , but rather staff support each other to make things right. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. By clicking Accept, you consent to the use of ALL the cookies. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. These cookies do not store any personal information. A really good range of calls I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. Learn more in our Cookie Policy. Hotjar sets this cookie to identify a new users first session. Average Interview. People are fab to work with, committed and full of ideas for the future. External examining is a key feature of the UK higher education system. The office environment is modern and fresh, with wider computer screens. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Lack of communication between different departments. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Training is really good, constantly having support from senior members. Application. Everything at the moment and will get a lot worse before it gets better. This is a True/False flag set by the cookie. Salary information comes from 1,909 data . London, England 8,386 followers. Register for School. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. There is no blame culture, but rather staff support each other to make things right. These cookies will be stored in your browser only with your consent. We're always looking to innovate and do things differently. You ring for repairs no response, no response to complaints and promises are never kept. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Metropolitan Police. People are at the heart of everything we do, and that includes our own people too. A really good range of calls A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. great ambition and staff team are dedicated, good approach to flexible working. They also talk down at customer service staff as if we are beneath them . Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Metropolitan Thames Valley. See jobs Follow. All ideas are welcomed and you are trusted to work with autonomy. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. This is a True/False flag set by the cookie. About our cookies and how to manage them. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. You can unsubscribe from these emails at any time. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity.
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