Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. A Return Label has been provided with your original order. ), Architectural and interior photography of Aritzia Super World NYC. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . For purchases made in store, you can return or exchange your purchases in store only. Aritzia is a vertically integrated, innovative design house of fashion brands. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). All Rights Reserved. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. More premier locations are becoming available and under increasingly compelling financial terms, he said. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Let's continue to take care of each other," continued Mr. Hill. Cant wait to see you soon. With your continued loyalty, weve raised over $4.4 million to support our people and their families. This year it's running from August 31 to September 5. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. . After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. We appreciate your patience during this time. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. It says customers will still be able to continue shopping through the company's website for the time being. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Please note swim tops, bottoms, one pieces and accessories can only be returned online. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. Your consent is not required as a condition of any purchase. (Super World LA is slated to open later this year.). Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Still, theres no disputing the power of a major celebrity social media endorsement. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Get our Fashion & Beauty newsletter by tapping the button below. Thank you for supporting us, so we can support our people. Don't rely on consumers to do the job you should be doing. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Are your stores open? Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Steady, now. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. As soon as your return is complete, we'll e-mail you and let you know. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. We appreciate your patience during this time. Aritzia Refund Policy. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. Description. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. Message and data rates may apply. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. 80,000 frontline healthcare workers gifted through a $10 million initial donation Hey! In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. This is certainly a time for everybody to listen and learn, and take action as a result of that. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Don't worry, you can unsubscribe from our mailing list at any time. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Subsequent instalments to Afterpay may be required. Free shipping & free returns on all orders, all the time. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. 68735 Views Jan 2, 2023. expressly prohibited without the prior written consent of Toronto The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Insider info on sales, new arrivals and more good stuff. Insider info on sales, new arrivals and more good stuff. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. "Well take those learnings into account as we move forward." Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. "SHAME on Aritzia for using the people's money," wrote another. VANCOUVER, B.C. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. It can take up to 14 days to receive and have your return processed onto your original method of payment. You can only exchange items to Aritzia if you purchased them in person from a store. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. Dates will be confirmed at a later time. Sorry, no refunds to original form of payment for sale or discounted items. For every package purchased (you can pick up the Diamond package for $100. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Can I refund it? Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. Aritzia is a vertically integrated, innovative design house of fashion brands. The dynamic nature of this situation means that things are always changing. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. It is also shifting all support office employees to flexible working arrangements. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. See, Click to View our Accessibility Statement. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Sorry, no refunds to original form of payment for sale or discounted items. Our goal is to do our part for the global well-being. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Aritzia has a pretty strict (and somewhat unique) exchange policy. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. Were extending our Returns & Exchanges policy. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Interested? Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. All sale and discounted items bought in store are final sale. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. That compares with it generating $226.2 million in e . Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. When will I get my order? Subsequent instalments to Afterpay may be required. Opinions expressed by Forbes Contributors are their own. Return processing typically takes 7-10 business days. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Interested? While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Return Processing Times. Your repair is safe and secure at the store location you dropped it off at. Cision Distribution 888-776-0942 Dates will be confirmed at a later date. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star presentation-ready copies of Toronto Star content for distribution While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. This depends on what stage of the order process your purchase is at. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". Aritzia is a vertically integrated, innovative design house of fashion brands. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands.
aritzia return policy covid
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