You send the item promptly but days later you find that the check bounces, leaving you with nothing. I'm thinking she may have changed her mind about the top once she received it, and in that case, I specify in the listing that it's a partial refund. on 26-05-2020 The fact that I tried to rule out a mistake on his part and he ignored me, plus the fact that his pic was the switched item propped up beside the box I did mail him, with my label visible told me he was doing this knowingly. Once they have the code, they disappear and make off with your gift card balance. Opium Smuggling The early edition of the evening paper of the day following that eventful night, sold like hot cakes; and well To cancel your order: Go to My Purchases. If you've changed your mind about the item, check with the seller to see if they'll accept your return. Hopefully youll receive a positive decision within a couple of days and eBay will release the funds on hold. She may have forgotten she purchased this one as well but from you. 03:58 PM, maybe she thought it would be darker as your listing photos look darker than her photo i.e. 05:49 AM. I had a customer contacted me that the item was damaged in transit. Strictly No RETURN NO EXCHANGE policy. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers, Maximize your eBay sales over Februarys biggest holidays. I agree with that. This is what it takes to get ebay to appeal a return in your favor. Once it arrived in Canada, they passed it on to Canada Post, who made the final delivery. The status says the item was "Delivered to agent," so the item shows as delivered. This months episode of the eBay Seller Spotlight podcast is live! What's the tracking number? E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. If eBay screws you and sides with the buyer like they most certainly will, you have to make yourself into the biggest pain in their ass that you possibly can. They should reassign the case to GSP, and it will disappear or be "resolved" on your account. No they dont. Should the customer take possession of purchased merchandise prior to the 5-day refund expiration period, the sale is final. However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. I immediately called ebay to appeal, signed an affidavit , and sent images of the box the item was shipped in (the original manufacturers packaging with matching serial number to what I mailed) and the graphics card inside the box with a different serial number. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. I admit I rarely ship to Canada, but this does not sound like anything I have experienced before. but it is really suspect that they created their eBay account the day they ordered my item. It also looks like the original label is a printed label, cut out and then taped on. Someone did this to me a few months ago. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. e-bay couldnt give two hoots for sellers as long as they are making money. The buyer sent me a cheap shirt instead of the shoes she bought, and ebay sent that same ridiculous first email that you mentioned. Omg I JUST heard that same story!!!! The photo they sent is something completely wrong and not at all what I sent and not something Ive ever owned. After receiving the item, contact seller within Returns shipping; 14 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for more details. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. How do they sell my exclusive manufactured trademarked product for lees than I do?? what I did with one buyer who repeatedly did this, messaged them and said I would be contacting the police as it was theft, it stopped it, In cases like this. I asked Ron, who was by far the best rep I dealt with, what a seller had to do to prove to ebay that a buyer has sent a different item than what was sold. I don't know what it actually takes for them to get banned. I mailed a limited edition eye shadow palate to Ontario Canada for $90. Was full of marks. I will try to ask the questions? 2) If the buyer hasn't opened an SNAD return request ask them to do so, accept it and issue return label. Ebay claimed that the item was in "different condition". wall, Sunday | 427 views, 9 likes, 1 loves, 60 comments, 22 shares, Facebook Watch Videos from Lemonjuice McGee's Comic Cavalcade: Sunday Mystery Wall is back! But if he has balls to carry on, follow up with post master complaint. I was told to "rest assured", that since I had to serial number in my posting along with pictures, that if they sent a different item all I need to do was photograph it and show ebay in order to be found not at fault. It was already on the way. That is not the package i sent your cosmetics in. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. since I had done that and that the case was still found in favor of a buyer who would rather use ebay to commit felony mail fraud. Do not do that. Ahhh, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. He immediately cancels the order and requests a refund. This is the message:Just wanted to say that the item I received was not this one. Usually people who does such things have a signature for example zero feedback, completely new to ebay, buy item but pay later, non-usa 3. Refund, repair or return. Had the same issue, lost my appeal and had to file a complaint against eBay to the Better Business Bureau. eBay are only concerned with issues that affect their own profit margins. Another time I was encased the item in cardboard and it slipped out so I accidentally sent my customer nothing. Go to ic3.gov and fill out the internet crime form. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. The buyer pays quickly, and you send the item without concern. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. Otherwise, you can also restart the laptop just by pressing the power button. I sold 4 of the same items. Thanks for this suggestion. 26-05-2020 How do you prove you sent A? And third, we started to build PayPal's business off eBay. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. It's so unfair to write eBay sellers off like a bunch of cheap scammers. All such complaints from sellers are simply ignored, as profit takes precedence over reason. The buyer confused me with another seller. Should I try to see if it was mixed up with another package? I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! If the buyer puts in a return request with the "Item not as described" as the reason, it DOES NOT mean that I automatically have to accept a return of the item. They sell fake goods and don't pay taxes. His failure to reply to me or send pictures until after Case was decided on his favor was strange. 26-05-2020 Or just take back the item. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Go to usps site and fill out the mail fraud form. Is there any point in doing that? Accept it and issue return label. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. I have multiple people selling my exclusive product for less that I sell it for on Ebay. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. I'm not sure if Canada Post would put those on there?? Say that the GSP mixed up the package, and sent somebody else's package to your buyer. Offer to send the copied forms to an ebay chat rep. Select Order Not as Described. 26-05-2020 Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. Do everything you can to annoy them until they finally just pay you the $900 so you go away. Usually it will say the name on the package signs for it even if the signature is someone else. Gift card scammers reach out to victims by phone, email, or social media. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. 26-05-2020 So that makes it look like it is the package but I didn't have any "glass fragile" stickers on it like in the picture. In most cases, the refund takes 3 to 5 business days to process. We understand that you received your item in a different condition than when you shipped it, but unfortunately we couldn't determine that this was caused by the buyer, or that this was something in the buyer's control. Youll be asked to provide evidence that the buyer returns a different item (I just submitted a pic of the item I sent and the pic the buyer sent me) and sign an affidavit. Learn the fundamental steps for running an eBay business. Well sure enough the card got mailed back on the August 5th, arrived on the August 9th, and was a different serial number than what I had mailed. It's an absolute pain in the ass but eBay will never change their policy if we are all pushovers and complacent with buyers committing fraud. Need advice, accidentally sent wrong item to buyers So I've only recently started selling on Vinted and could use some advice.
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