where the Tag is defective or is found following a notification by the Customer that the Tag was lost or stolen; or. If your postal address is different to your billing address, select the Delivery/Shipping Address is different to Billing Address box or the Mailing Address is different to Billing Address box and enter your new address in the form that will appear. All disputes are subject to review and approval by eFlow and may require additional documentation or evidence from you. Bank working days are Monday to Friday excluding bank holidays. Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. This LEV Scheme will be funded under the Carbon Reduction Programme, with the objective of reducing transport emissions and building a climate resilient low carbon transport sector by 2050. Direct debit instruction Bank details The easiest way to top-up your merseyflow account is to set up a Direct Debit from your UK bank account. Welcome to eFlow Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin's M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. Once your account is in the process of being closed or has been closed, you will no longer be able to access it online at eFlow.ie. Direct Debits These give a company permission to take money from your bank account on a date agreed with you. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. You acknowledge that you have not relied upon any representation save for any set out in these terms and conditions.27.2The interpretation of this Agreement shall be governed by Irish law and the Irish courts have jurisdiction to resolve any dispute in relation to the Agreement.27.3There shall be no waiver of any terms or conditions unless such waiver is evidenced in writing and signed by the waiving party. Our price promise is to keep Broadband & Phone package prices fixed for the duration of the contract from your package start date. Zero price hikes during your 18-month or 24-month contract. the information disclosed to eFlow in connection with this Agreement is true and correct; you have validly accepted this Agreement; and. Back to Step 2. Where you have chosen a Post pay Account; eFlow grants you a non-exclusive, non-transferable, limited right to access and use the eFlow website located at www.eflow.ie (the Site) and the material displayed thereon. If this matches what we have on file, we will send you an email with a link to reset your password. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Vehicles & Tags Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. View your Direct Debits. You will be prompted to update your payment details, click add payment method. To view a list of your journeys, log in to your eFlow account and click Journeys. We'll ask to see your electronic records of the: set-up of the direct debit instruction, including your customer's authority payment history related to the direct debit This will help us to check if there has been an error and whether it was made by you, the billing organisation or the customer. the Account Start-up Balance for each Pre pay Account is forty euro (40.00) for each Registered Account; you are responsible for maintaining at all times the Minimum Balance in such Pre pay Account; when you incur a liability to eFlow in accordance with this Agreement, eFlow shall deduct (and you hereby authorise eFlow to so deduct) from the Pre pay Account (and make such deductions from the applicable Account Balance) all amounts due to it in accordance with this Agreement, including, without limitation, those referred to in clause 8.1; you hereby authorise eFlow to give instructions to debit your payment account from time to time with an amount equal to: such other amount as may be necessary to ensure that the Account Balance on your Pre pay Account is at least equal to the Minimum Balance, in accordance with the Payment Method associated with the Account; you are responsible for ensuring that your chosen Payment Method is valid and that sufficient funds are available in the Payment Account to enable payment of all amounts due to eFlow in accordance with this Agreement; when you incur a liability (including, without limitation, in respect of those referred to in clause 8.1) to eFlow in accordance with this Agreement, eFlow shall include such amount in the Post pay Account and the Account Balance shall be adjusted to take account of such amount; and. eFlow offers two different methods of recording the passage of the Registered Vehicles on the M50 Toll Road, namely: Tag Tolling; Video Tolling; All vehicles that use the M50 Toll Road are photographed/ video recorded. Click on My Details on the account overview page. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. Select the Add a Payment Method button. To cancel a SEPA DD you can submit a Cancel SEPA Direct Debit Mandate request via the Online Service Desk area of 365 online. Simply, a Direct Debit is an instruction from you to your bank or building society. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: Your new payment method should appear on your account. They are used to facilitate over 20 billion transactions every year in SEPA. cancel or alter any payment or your payment details (including, the payment account); or. You should make updates when your information changes, for example, upon sale of a previously registered vehicle or when you change address. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. (in the case of a Post pay Account) the amount due to eFlow on the next Payment Date shall be increased by the amount due in respect of such Toll, provided that where you have breached this Agreement (whether by reason of failing to pay to eFlow any amount due to it in accordance with this Agreement or otherwise or, in the case of a Pre pay Account, the balance of such Pre pay Account being less than the Minimum Balance), you may not be able to avail of this right. To reset your password, you will need your username. This will open a list of all your regular payments. under the 'Payment Details' section, click the 'Manage Bank Accounts' button. The main advantage of direct debits is the flexibility, as the payments can vary in amount or frequency. You can either have a post pay or pre-pay account: With Post pay accounts, the balance that you see when you log in to your eFlow account is the total for journeys on your account owing since we last received a payment. In the app, select "add money", type in how much you want to move and select the connected current account with the direct debit set up. You will be liable for any unpaid Tolls and applicable penalties in accordance with applicable law as a result of failing to mount the Tag correctly.14.3The Tag shall remain the property of eFlow at all times and you shall not do anything or permit anything to be done which may constitute a Misuse of the Tag. Registered post pay customers can make a full payment or pay a selection of unpaid journeys towards their outstanding balance on eflow.ie by logging in clicking on the pay outstanding button on the account overview page. Since the introduction of SEPA, direct debits can be used to for both once-off and recurring euro collections from bank accounts in Ireland and across the SEPA zone. Don't let the company rely on its estimates: that's just a great excuse for it to set high direct debits. Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. Learn how you can pay your toll before or after your journey. Note 6 monthly . 1. This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. By choosing Direct Debit, you can make your payments: monthly. You can see all your Direct Debits here. Click "Edit" beside " Bank account ". This means that it can take up to 14 business days to receive notification on the success or failure of a payment after you initiate a debit from the customer's account, though the average is five business days. 18.1This Agreement may be terminated by eFlow with immediate effect: 18.2Without prejudice to your right to cancel this Agreement in accordance with section 17 above, this Agreement may be terminated by either party by giving fourteen (14) days notice to the other party provided that, upon giving such notice: 19.1Following termination, you will remain responsible for the payment of any amounts owing by you under this Agreement and such outstanding amounts will be debited from your Account. A Monthly Payment Plan lets you spread the cost of your quarterly bill by making . The variable nature means that organisations or individuals can claim different amounts at different times. A verification email will be sent out with a link which, when clicked, will verify your email address. After logging in, simply go to " My Bills & Payments ". Such adjustments will be presented in detail or summary on the applicable Account Statement.7.5You are not entitled to interest on any sums received by eFlow pursuant to the terms of this Agreement.7.6If you: you shall within twenty-four (24) hours notify eFlow of such cancellation, alteration or intention and shall discharge forthwith all amounts due to eFlow.7.7Direct Debit Payments available in line with SEPA (Single Euro Payments Area) SEPA is an EU initiative designed to change the way electronic payments are processed in the EU. Authorised users can request to update vehicles on the account, add their own payment details and manage the account. You can also have variable Direct Debits to pay for things like energy bills, which may change from month to month. Account Login. Click the Edit Payment Method button. This Agreement shall be governed by and construed in accordance with the laws of Ireland. Vehicles and Tags Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. Select your reason for closing your account in the drop down menu. Direct Debit (from SEPA Single Euro Payments Area only). If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: If a payment request fails, we will notify you in writing (either by email or letter, depending on your preferred correspondence method). This article describes how to collect payments via direct debit. And while we'll regularly review your Direct Debit to make sure your payments are on track, you may also want to consider increasing your monthly amount over summer and autumn to build up more credit ready . Tide is not a bank. Click the pay button. Click on Close Account button under the My Account heading within the page. Choose 'Company's code' and Account type. the Registered Vehicles shall be treated as Unregistered Vehicles. headings and sub-headings are for ease of reference only and shall not be taken into consideration in the interpretation or construction of this Agreement; all references to any agreement (including, without limitation, this Agreement), document or other instrument include (subject to all relevant approvals and any other provision of this Agreement expressly concerning such agreement, document or other instrument) a reference to that agreement, document or instrument as amended, supplemented, substituted, novated or assigned; all references to any statute or statutory provision (including any subordinate legislation) shall include references to any statute or statutory provision which amends, extends, consolidates or replaces the same or which has been amended, extended, consolidated or replaced by the same; all references to time of day shall be a reference to whatever time of day shall be in force in Ireland; words importing the singular include the plural and vice versa; words importing a particular gender include all genders; person includes any individual, partnership, firm, trust, body corporate, government, governmental body, authority, emanation, agency or instrumentality, unincorporated body of persons or association; any reference to eFlow (other than in relation to entitlement to receive payments) shall include persons acting on behalf of eFlow in connection with this Agreement; any reference to a public organisation or representative shall be deemed to include a reference to any successor to such public organisation or representative or any organisation or entity or representative which has taken over the functions or responsibilities of such public organisation or representative; and. For more information click. Learn how to pay your M50 toll with a car youve rented. Take a look at FastPay's Direct Debit mandate template here to to see how straightforward this is: a short form that takes just a few minutes to complete. We are aware of suspicious text messages claiming to be from eFlow. in respect of any Toll and related charges; all amounts payable by way of Account Fee; all amounts payable by way of Additional Account Statement Charges that may be introduced any Late Payment Charges; and. Just edit your information, and off you go. Insert your K-ATM Card/K-Debit Card into the machine and key in your PIN code when requested. Click on the invoices section to view your statements. Set up a direct debit to pay your mortgage, regular bills for utilities, or even for your subscriptions, and you'll know your money will always be paid on time directly from your bank account to the . Select My Details in the Account Overview page. At present, it is not possible to change the date when payment will be automatically taken from your eFlow account. The amount you pay depends on how often you want to make a payment. Quarterly Account Statement by post, to your email or postal address (as applicable) provided on your Account Application Form (or to any changed email or postal address that has been notified by you to eFlow in accordance with this Agreement) setting out the transaction history for the stated period. This link will expire after seven days, but a new verification email can be requested through our online form or through our Twitter or Facebook pages. The additional optional fields are shown in the diagram below. Direct Debit We can help you take control Welcome to the home of Direct Debit, the UK's favourite way to make payments automatically. If you would like to view a history of invoices issued during your selected date range, select Download CSV, Download Excel, or Download PDF to download your list of invoices in the respective format chosen. Select whether the new payment method is a credit card, debit card or direct debit. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). not transfer or share a Tag with another vehicle to attempt to make an electronic payment of a Toll. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. For more information click. Scroll down and select the date ranges of the statement you would like to view. Direct Debits - Step 1 - Setting up GoCardless This article describes how to set up GoCardless which will let you take direct debit payments via KashFlow Read more Direct Debits - Step 2 - Setting up Direct Debit Mandate This article shows you how to send a direct debit mandate request to your customers Read more Direct debits are a fast and efficient way to collect your fixed and variable payments from your customers electronically. 1. Direct Debit bureaus are third-party organisations that handle direct debit payments and most of the work related to them on your behalf. Country availability. While the payee receiving the payment can change the direct debit amount, they must inform you first. eFlow Post pay customers are billed a month in arrears. Previously, direct debits worked by using bank account numbers and sort codes. Learn how to manage your business account, change your payment details, top up your account, and view your statements. Please note: Before closing your account, all outstanding payments must be made, and any eFlow tags associated with your tag tolling account must be returned to:eFlow,PO BOX 13294,South City DSUCork. Learn how to manage and update your payment method, top up your account, and account suspensions. This means that making a payment in any SEPA zone country will be no different to making a payment in Ireland. your entitlement to use the Toll Collection System contemplated by this Agreement shall cease; and. in the case of any Pre pay Account, eFlow must have received from you the Account Start-up Balance. Here you can make a payment by entering the amount you would like to top up your account by, using an existing payment method or a new credit/debit card. Direct debit, also known as automatic transfer, authorized withdrawal, and auto-pay, is when a bill payer authorizes another partysuch as an insurance company, utility, landlord, etc.to withdraw money from their checking account on a specific date or at regular intervals using the ACH network. 16.1You agree to return the Tag to eFlow: 16.2Where you fail to return a Tag in accordance with this Agreement, within fourteen (14) days of being obliged to do so, eFlow may impose a charge of 20.00 plus VAT or such other cost as applicable at that time, on you, such charge to be debited from your Account. The amount which will be taken from you every month is the balance owed on the last day of the previous month. Fill in your card details required details and confirm by clicking Save Details. Video tolling is only available on the M50 and is charged at the video rate which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws. 14.1Once you have provisionally registered for Tag Tolling (i.e., subject to acceptance of this Agreement in accordance with clause 2), eFlow shall provide you with the Tag (or Tags) and you shall: Without prejudice to the generality of the foregoing, you shall not attempt to use the Tag by holding it in your hand or leaving it on the dashboard or in another non-mounted position in the Registered Vehicle or any other vehicle and any such conduct constitutes Misuse for the purposes of this Agreement.14.2If you do not properly install the Tag(s) in the Registered Vehicle(s), you may be charged at the Toll rate for Unregistered Vehicles in respect of the M50 Toll Road. Direct debits How direct debits work Here's how it works. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. A Direct Debit is an instruction from you to your bank, authorising someone to collect payments from your account when they are due. Once youve paid your outstanding fees, click back to my account. Whole Bill Direct Debit. Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. The two EPC SEPA Direct Debit schemes offer consumers and businesses a convenient and secure means of paying bills. Please note you cannot have two primary payment methods at the same time. Bacs Direct Debit provides a dispute process for customers to dispute payments. Any notice or communication so served shall be deemed duly served: 29.3If notification is made orally by telephone or in person, it will only be effective if confirmed by written notice served in accordance with this clause 29 within seven (7) days of such notification by telephone or in person. You must have a valid credit or debit card to complete verification (no charges will be made). 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle.
eflow direct debit
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