The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. https://www.lucyinthesky.com/shop/index.php?route=account/login. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . We may contract with other. I had talked to 2 other reps there and they did not help AT ALL! It goes against our guidelines to offer incentives for reviews. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. I am telling all my friends how bad the quality is and to never order from them. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Store credit took weeks. They have a wide variety of clothes and accessories for men, women, and children. Registered: 04-01-2009. on 10-08-2013 09:47. i am from spain. Please let us know if we can help any further. We want to make sure that this refund goes through immediately. Thanks for your feedback. Why just give your money to a site without the opportunity to try and return an item? Number of comments: 0 Shipping I need to change my address or order, how do I do this? We're so sorry to hear about the order. Thanks for your feedback. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. I was never updated or contacted. Check out what 6,872 people have written so far, and share your own experience. Remember, you can do most things online at Sky.com. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. In the case of any change-of-mind or sizing issues, we offer store credit. Terrible return policy. Be careful of ordering something for a particular occasion. Please note that business days do not include weekends or public holidays. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. This Privacy Policy Statement only covers our Website and does not cover any other website. But, not to worrythey charge your credit card as soon as you make the order. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. tablet. See Profile. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Contact Us. If I do not get a refund, I will be disputing the charge on my credit card! The stated ship times cannot be altered with the delivery method. -Kate. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. We're sorry to hear about your issues with our return policy. 90015 Caveat emptor. -Kate. We may from time to time include third party links on our Website. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. Not worth the hassle and loss of money. WHAT INFORMATION DO WE SHARE WITH OTHERS? Yes, it says so on the website -- READ THE FINE PRINT. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. GetHuman does not work with Sky's customer support operations, directly or in any . Im very disappointed. Do the dresses come within two weeks and is it worth the money? Contacts: Adam Russell Adam.Russell@FHFA.gov -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. Excellent Customer Service, Quality Name Brands. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Thanks for your feedback. . I had a great experience with the customer service chat! Hi Bailey! As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. By December they were all expected to arrive, but none of them had even shipped. I wish they were more transparent with the type of quality on their website. Hi Kaylyn! I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. For international customers, return postage is the responsibility of the recipient. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Hi Mike, Thanks for your feedback. Customer service contacts and company information. The dress did not fit correctly and they will only give you credit no refund. We do try and post a disclaimer that this does happen with sequin styles. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 If you order multiple styles with different delivery dates, they may ship separately. However, this is out of over three hundred reviews. CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? We're so glad we were able to help with the return. The quality of clothing is so bad. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. -Kate. We also ensure all reviews are published without moderation. I reached out 5 days ago to see where it was. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. I have been waiting for almost three weeks and still haven't got my money back. These linked sites have separate and independent privacy policies. -Kate. We use dedicated people and clever technology to safeguard our platform. How did we do? Tip for consumers:Returns usually only give store credit. Please email us at resolution@lucyinthesky.email so that we can better assist you! All prices advertised are subject to such changes. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. Save ur money and timego to windsor insteadur going to end up there regardless. Chat is only option and that takes hours to even get a chat representative. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Both dresses arrived back to back and they looked nothing like it did online. Please contact us via Live Chat for 24 hour customer care. They said I would be receiving updates and a tracking number. If you want to make a complaint to the Sky customer service team, they can be reached on . Our regular return policy applies to all orders made through AfterPay. You can email us at resolution@lucyinthesky.email! They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. Tip for consumers:NO REFUNDS! Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. Hi Grace, Thanks for your feedback. Over 90% of Sky customers seeking help quickly get it through the available online channels. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. We'd love to make sure we make this right and find a resolution. She responded quickly and answered all my questions. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. allows you to receive photos from your camera directly to your smartphone or. You can email us at resolution@lucyinthesky.email! -Kate, Lucy in the Sky is an absolutely horrible company. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. I've made several purchases on different occasions from this store and nearly all of which came with problems. You may store, print and display the content supplied solely for your own personal use. We're sorry to hear about the sequin issues on the dress. This document governs your relationship with www.lucyinthesky.com (Website). Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. We'd love to find a resolution due to this issue. i ordered 2 dresses october 2 and need them for october 11. thanks! There is no phone number and the chat has been disabled. This company responds to reviews on average within 5 days. Return policy is awful and as slow. The prices they charge is not right. She even helped me cancel an order and issued my store credit instantly. Hi Teagan, Thanks for your feedback. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. A store credit is automatically applied to an account attached to the email used for an order. I will absolutely be reordering a new size and be a returning customer! -Kate. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. I don't care how good are their dresses and I don't even want to know. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? If they don't offer refunds, they should have made this much more clear during purchase. Products used:None, sizing too inaccurate. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. If you need help please email us at resolution@lucyinthesky.email if anything else. -Kate. I ordered a dress on October 2,2019 and still not dress. I feel tricked and pissed off. Thanks for your feedback. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Overnight orders shipped Friday will be delivered Monday. Not Available. I've lost $120 to Lucy In the Sky and received nothing. Sky Fax. From time to time, we may restrict access to some parts or all of this Website. They do not have number to call. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. We'd love to hear from you so that we can find a resolution. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. I am doubtful now the dress will come in time (or ever) for my event. We're so sorry to hear about the order. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Critic England, United Kingdom. We have no idea when the dress will arrive or if it will arrive on time. | Read 5,941-5,960 Reviews out of 6,586 Merry was very friendly, professional and helpful. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. - Kate. Guess I'll be donating clothes to charity. -Kate. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. I had to do a charge back from my credit card company to get my refund back. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Business days do not include weekends or public holdiays. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) Lucy In The Sky Midi Dress - Black - Alice. This isn't a real company. | Read 181-200 Reviews out of 6,679 Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. DO NOT BUY FROM THEM. KYLA can provide quick and real-time responses to your SKY service concerns. Now my daughter has no dress for homecoming and we are scrambling. All orders ship out of Los Angeles, we design all of our styles in-house. Order took over 2-4 weeks to be delivered. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Either you embrace "diaper astronaut love triangle" or you don't . We want to make sure this gets refunded immediately. Search. We're so sorry to hear that your order was delayed. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. Products used:We havent received the products, Hi Jessica! If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. Account and billing. They have horrible customer service and cannot call because it's a bogus phone number. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. -Kate, it was my first time ordering from Lucy in the sky. They have such cute styles, but the clothing quality is so bad. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. Our styles are designed exclusively in Los Angeles. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! This consists of doing coursework over 15 months. Also no updates on arrival or even if I will ever get it. We're sorry to hear about the order being delayed. Copyright 2023 Lucy in the Sky inc. All rights reserved. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. My item did not arrive in the alotted time it was supposed to with NO communication from the company. We're so glad you were able to reorder and get it in the time frame you needed. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Our cut-off for same-day express shipping is 1pm Pacific Time. Share. Call costs from other providers will vary. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Well look into the stated issue and will work out a way to resolve the situation asap! www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Hi Bethany, She answered all the questions we had quickly and gave good advice. Annoying, right?! Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order -Kate. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Categories. Hi KM, 0800 230 0202. Hi Hailey, Thanks for your feedback. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. -Kate. Shop now at www.lucyinthesky.com. I have emailed them three times and tried to do the virtual chat but it never works. Designed in Los Angeles - New Arrivals Weekly. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Companies can ask for reviews via automatic invitations. I messed up my address and they were quick to help and fix my mistake. We're sorry to hear about the sizing issue. I've been contacting Lucy in the Sky since 10/6/22 with another representative named Angela S. I feel both representatives were not handling this customer service issue in a timely or reasonable manner. Do not trust this shop to deliver. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. Key Employees of Lucy In The SKY. My advice to anyone. Thanks for your feedback. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Here are 8 tips for writing great reviews. Poor Customer Service! For any delivery or shipment concerns please contact us within 14 days of the order being shipped. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. It fits exactly to measurements specified in the skirt section for sure! "lucy in the sky. See actions taken by the people who manage and post content. The customer service and chat support feature here is great and really easy to use. Hi Carol, Thanks for your feedback. Save. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. -Kate. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Our privacy policy, which sets out how we will use your information. I emailed on 9/16 noone has contacted me. Hi Kristina, Please email us at resolution@lucyinthesky.email so we can assist you sooner. Sharing is caring! Really horrible place. We therefore have no responsibility or liability for the content and activities of these linked sites. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:)
Jason Stockwood Grimsby Net Worth,
Turtling Syndrome Treatment,
Mike Shoemaker Navy,
Bigfoot Java Infused Energy Flavors,
Articles L