I'm unable to not only log in to the app on my phone, but also on my computer. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Even the emails disappeared. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I hope this video helps a few people in solve this. Once there, it was another 40 minute wait (missing one band), before they could get in! I rather print out my tickets or use primary ticket apps. The next day I got the same email twice simultaneously. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. And they had no answers for me. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. Damn thats really smart Im gonna do that from now on. Front row or on the aisle? Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. My AXS app doesn't let me access my account so i hope they fix the issues. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Tap for tickets to see the artists and teams you love. Ugh! In the future, I would definitely try not to use AXS for ticket purchases. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Date of experience: March 02, 2023. On buying some items, every consumer can just put in a small quantity of money. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Twice this week my family has tried to transfer tickets from one AXS account to another. Published by AXS on 2023-02-21. Press J to jump to the feed. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Therefore, I wouldn't expect this issue to be fixed anytime soon. I tried this for a couple days until I decided to email support. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Must have been a blip. I shall try that on Monday after the show. I can see my tickets, but I don't see a way to print them. I fought the charge on my credit card, and they finally credited me back a full 9 months later. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Are you having issues? The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. LearnMore. I constantly had to check everyday because it would log me out everyday. The end. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Hopefully this will save someone from the panic attack I just had over my tickets. And waited. AXS Ticketing & Mobile Delivery. There was a message saying if I dont see my tickets to verify my email. But yeah Im NEVER using them again What happened to you? Tbh, it is a great app. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. They said he had 6 tickets ( I only had 5!) Payer 4,10 (Page St. Maximin) 38,8 km. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I understand theres a pandemic going on, and Ive tried being patient for weeks now. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. 15 plus minutes I had a few performances to list so I went to do it. Update AXS Tickets to the latest version on PlayStore. We have over 1,000,000 users and companies will listen to us. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. You need a connection to download your tickets to the app. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Doe. she told me I could not be on Wi-Fi when using the app so she hung up on me. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. Mappy donne les informations utiles pour votre itinraire de. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. So, please do yourself a favour and buy from the venue direct. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Reviews Reddit and its partners use cookies and similar technologies to provide you with a better experience. I got to the event, having paid for 10 tickets, and the etickets didnt work. I add tickets to my cart but when I go to check out it says my cart is empty. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. When I've bought tickets from AXS before they took a few days to show up in my events. If so, how? Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. My axs app on my iphone is not working. For more information, see the developers privacy policy. App not working? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. . When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. How do I get a pre-sale password? With the AXS app, you can Yet I do not have my tickets or any co formation. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. and our So after waiting in line I had to go to another line for printed tickets. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. This helps prevent ticket touting and help combat illegal counterfeiting. I have reinstalled the app to see if it was an error in an update. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. With the AXS app,. I have the app and have refreshed, but my tickets are not there, please resend. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. Hour long customer service wait with no live person interaction. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. BUY THE PERFECT Alex P. is a great addition to our team. It never comes. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. There is no fee for transferring seats and you are allowed unlimited transfers. Some issues cannot be easily resolved through online tutorials or self help. Get all of your passes, tickets, cards, and more in one place. Tickets from one order are there, the other order isnt and I havent received two emails either. Bought tickets for a show that was postponed. Even the emails disappeared. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Nyman Subscriber 7 Subscriber Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Ive asked to speak to managers , and gotten IGNORED. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Were you able to fix it? I assume the meet and greet is after. 5. Something told me to go on the actual website. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Tap for tickets to see the artists and teams you love. These tickets are non refundable so I am out $200. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. 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Buying Basics How can I buy tickets? You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. AXS Tickets does not seem legit based on our analysis. To download, simply open and view your tickets in the app. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Copyright 2023 Apple Inc. All rights reserved. My recipient never received an email with the shared ticket (definitely input the email address correctly). Justuseapp Safety Score for AXS Tickets Is 13.2/100. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. The hassle with trying to login is just ridiculous! Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. These tickets were EXPENSIVE and a gift for my teen for her birthday. I have to go to a game this Saturday hoping that it will work by then. AXSTickets is absolute garbage!!! Many mails, all saying I had to click on "Your events", to get my ticket. I have the confirmation email from AXS so I know I'm using the right email. I have exactly the same problem. On android, goto "Settings" click AXS Tickets app. Apparently lots of people are having problems with the App. I was happy and excited. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. 3. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. And why did I pay such exorbitant surcharge fees for THIS experience? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Mine wasn't working earlier, but just checked and now showing in the events section. Pick your exact se Table of Contents: Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Tickets never arrived (not the first time this has happened with me). I'm getting sent in a loop to verify my device to sign on to the app. Save your time, use a different app. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Please fix. This Clears both data and cache. They gave me a # that wasnt even verifiable. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. Is it my iphone? Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure.
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