At some stores you'll also pay big markups on items when ordering through Instacart. This has been one of the most horrible experiences of my life and don't recommend Instacart to anyone ever. They didn't say. From there, you can fill in key details such as the date the item was damaged or stolen, the reason . When Instacart lowered our base pay, it also removed item commission. - an item arrived broken or in an unusable condition. DoorDash is a great alternative to working for Instacart, and generally speaking, they pay better! It definitely wasnt broke when I delivered it You can plainly see it in my picture. . Even though they approve a replacement, they will report the items as a poor replacement, meaning they dont approve of the chosen substitute. If your order is over $35, youll get free delivery and wont receive a delivery fee when you have Instacart Express. We spent 100 dollars on UBER. What is the future of fast food' There is no longer a dollar menu. In these cases, we refund the alcohol and return it to the store. The original amount of 92.36 remains on my debit card which means that the original delivery amount was charged when items were missing in the redelivery. and our 97K subscribers in the InstacartShoppers community. So do shoppers get penalized for this? In some areas, you can even get alcohol. Click here to get notifications about new complaints of Instacart. An instacart shopper delivered to a neighbor at my friend's apartment on sunday, Jan. 1, 2023 around 4:30pm. Instacart shall not be required to issue a refund or credits with respect to any items purchased using coupons or other promotional credits. Scan this QR code to download the app now. If you can't advise me you will not be bringing my stuff, just say so and don't have me waiting while you keep changing the delivery date. It . February 1 2023 placed an order via instacart with Fortiono's 11 votes, 24 comments. I'm never surprised at the length some people will go just to cause trouble. I quit shopping for instacart and shipt a couple of months ago. If an alcohol item is out of stock, your shopper will contact you to get approval for a replacement. Its been much better. If you scroll down to the bottom of the receipt, youll see a prompt asking you to rate or report a problem. and may expire. They sent one, but when I tried to use it, it repeatedly said there was an error. I have been with instacart I believe two years , I work alot and especially during the holidays, every major storm for the last 2 years and there's been several , often times 1 of 3 I the niagara falls and surrounding areas during bad weather Share your photos and videos with others to prove the truth of your words. Available in over 4,000 cities in the U.S., Canada, and Australia. Claim it and get a lot of features. If you cancel your Instacart Express membership within the first 15 days of your membership, not the free trial, youll get a refund of the membership fee. I give up.. NEVER USE SERVICE AGAIN. Usually, we can make things right quickly when you report a problem through the Instacart app or website. Youll get an email confirmation right away for any credits or refunds, and well let you know as soon as any other issues are resolved. We cant add over-the-counter items through. I am not going to use this company any more for the awful service and customer support and insist on normal compensation. They did.. And it's questioning my integrity which is upsetting. I used to have a regular group that always shopped my orders and things were excellent. Customers must be 21 or older to order alcohol items and provide an approved photo ID showing their birthdate at delivery. This year its another story as in February, May. It doesnt seem there are any repercussions for these shoppers. This will detach the slats and you can easily remove them. Damaged alcohol items. If you find yourself in possession of expired foods, whether its fruit, meat, or something else, Instacart will gladly help you get refunded for those items. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive been scammed by Instacart by someone using my card to order groceries unauthorized by me. I reported a wrong item since I thought it would give me some options, but it just refunded the item and now won't let me rate or change the tip amount. Most of these examples constitute Instacart fraud. From there, tap on the order and itll show that your order is complete and hopefully have a picture of the delivery. Wrong, damaged, and missing items are some common issues that some customers report. A place to rant, ask for help, talk about local challenges, funny experiences, and general happenings in this business. Instacart Jen recommended taking advantage of the notes function in the Instacart app to avoid order delays and disappointment.. Please allow up to 10 business days for this to reflect on your bank statement. THEY ADDED A $10 HEAVY CHARGE! Any credit issued shall be subject to the. But if its the product itself, I would report it. Plus some bread, hot dog buns, Kellogg's breakfast bars. A new definition of healthy Once . This will surely increase the credibility of your complaint. The only way a shopper would be possibly affected is if they received a bad rating from the customer faulting the shopper for the damaged item. Actually call the service line and make a complaint. Its best to place Instacart shopping orders at a time when you know youll be available to ask questions about the order. Something like: Pristine: 0.0 - 0.250. Just a report on the order. I reported mine. just noticed today that I had 2 "damaged items" from order I did a few days ago. Exceptional delivery of groceries This was minor comparitively, but I don't want to miss out on good batches because someone was a Karen. I hear what you're saying, I'm not saying I couldn't have made a mistake, I just felt like I did inspect the produce well and that it looked good. Another issue is Walgreens. - the individual(s) responsible for shopping for the items and/or delivering the items engage in inappropriate conduct during the shopping or delivery process. our party was almost screwed up.The company offered me 10$ certificate to my next puchase. If its been more than 4 days, you can reach out to Care for help. Getting an Instacart refund is fairly simple, but there are still some frequently asked questions we need to cover to make sure youre doing everything correctly when trying to get a refund. In some cases, the shopper can also enter your information manually. Ridester 2022 | ALL RIGHTS RESERVED. You can repeat this process for additional order issues. Bank account charged with $223.18 Then after I cancel my order, they want to know if I want to reschedule. On December 14, 2022 I placed an order with instacart for my elderly mother who is handicapped and housebound. 2. None of these fees are disclosed prior to processing payment. Customers can leave instructions before submitting their orders. Winterlover35 2 yr. ago. Never again! Certain order types (e.g. Is missing items that you were charged for on the final receipt; Contains damaged, spoiled, or otherwise unusable items; Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. Too many bad customers. Support doesn't care even though I have proof it wasn't damaged. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Instacart does have a few provisions for obtaining a refund, namely your complaint must be eligible and your issues are subject to Instacart's review. Theres a cap on the card based on the cost of the order. As requested, I have provided a refund of $44.03 for the items that you reported as damaged. Yeah just declare it damaged and leave 5 star rating, you can also leave a comment explaining to her that it was bad but it was not her fault that way she doesnt feel upset /guilty at the damaged report. sometimes you can still have contact with them because if the driver. I've cancelled my last 2 fairway orders and will not order again from them. In those moments, you need to know when and how youre going to get your Instacart refund. Got my order which smells like cigarettes, notice I was missing items. I have even recommended to people that I would not get something because it did not look good. Create an account to follow your favorite communities and start taking part in conversations. I see it as a customer wanting their money back if the product they received was less than edible, the same way, if they could, they would have returned it to the store. Usually, we can make things right quickly when you report a problem through the Instacart app or website. . But if its the product itself, I would report it. 2" x 6" x 10' each Buy now at Instacart 100% satisfaction guarantee Place your order with peace of mind. Company transparency and an explanation as to why my credit card information was used to fraudulently enroll me in a service I never requested. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Shoppers have a card issued through Instacart that they use to make purchases. Instacart delivers over-the-counter medicine for select retailers and markets. Are yall serious? They would not honor the listed price on the Instacart web site. Although I am a new shopper only been doing it a few months I am confident Ik what a damaged watermelon looks like! Customer service said sorry we'll send another driver with a replacement. Other bots snap up offers on behalf of the Shopper. I want a refund ASAP of my original order and I want to not hear from this useless company again. Valid forms of . The positive note about the complaints is that room for improvement is available. Today I explore no bags at my local Aldi's, juice spilling all over the back of my trunk, the new instacart card, delivering items with apple boxes, and cust. One just recently complained about damaged items even though I was in constant contact with the customer, sent her pictures of the items BEFORE I purchased them. Whatever some of these people really suck, and as far as I am concerned, can go to the store themselves. Common: 2-in x 6-in x 8-ft; Actual . Im sure it would never happen but I wish there was way to match good customers to good shoppers and let the crappy people duke it out together. As a customer, Instacart makes it convenient for you to do your essential shopping without leaving home. You can check availability in your area with the Instacart app or website. I had that happen also.. How on earth can a watermelon be damaged unless it was damaged after it was delivered. Its a simple, painless process that takes but a few moments to do. If you choose to cancel an Instacart order before a shopper has picked it up, you wont incur any fees because its a no harm, no foul situation.
instacart damaged item
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