dnata customer service agent interview

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It's a better way to conduct such interview method. Would you mind sharing with me your favorite source for transportation-related news?". I have multiple safety-related tickets including X, Y, and Z. My criminal record is clean as is my drivers' abstract. ein Mensch und keine Maschine sind. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. I do understand the importance of it, though. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Talk to the interviewer about your ability to create a variety of potential scenarios. Most frequently, I read Pavement Publications. We should prepare about our self very well. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. I applied online. Questions were about math, eye sight, english Grammer and passages but very tricky. Timezone:{%selectedMarker.timeZone%} Answer dates might appear two to three weeks before they were published. Any current certificates and tickets are helpful to bring with you to the interview. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. The ability to make . Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. After you pass that portion, you will be asked to remain seated. dnata Airport Operations ", "That is a great question, and I appreciate that you consider continued education options for your employees. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Handles excess luggage and collect excess payment. We do this by creating interview questions that we think you might be asked. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Please fill in the following fields with proper details. Strong support professional with a Bachelor of Business Administration (B.B.A.) Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Every new dnata employee, regardless of location or company, receives consistent training on their first day. "For the past four years I have been working with ABC, in the private sector. I believe there are always opportunities for leadership - you have to keep your eyes open! - How long has this role been vacant? Get More Information About Our Dnata Interview Questions. Be sure to include capabilities that will potentially benefit this potential new employer. Report. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. "Thank you for asking - I do have a few questions. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. - collgues de tout type comme par tout. I appreciate diversity in the workplace! Followed by 2 technical ,1 managerial round. scusiamo se questo pu causarti degli inconvenienti. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! P.O Box 522, Vice President Commercial Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. "I do consider myself to be a creative individual. In my current position, I have had zero accidents in 3 years. 3 round of interview. If so - be sure to mention those achievements as well! ", "I try to leave the small, quick tasks for last. Lamentamos Ask me what a JSON or API is and I will tell you exactly what it is. Maybe they were unmotivated or preoccupied with their personal life. First, we get everyone off to a common start. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. ", "Yes, I have been asked to lie on the job before. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Questions were about math, eye sight, english Grammer and passages but very tricky. how do you handle your stress in a difficult time? Talk to the interviewer about your ability to control pressure in the workplace. You can't always predict what they may say, and you also can't always predict how you might feel in response. 1.Technical 2 technical 3 managerial 3 round of interview. Things have gone very well for me so far, and I am thankful for that. ", "Without safety in the workplace, there would be complete chaos. The two sectors bring their challenges, so it is difficult to choose a preference. I would much rather be a dynamic leader. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Si continas viendo este mensaje, ", "I would say that I have a demanding task or project, nearly every day. Our date tracking prior to 2019 was not accurately kept. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). para nos informar sobre o problema. Answered April 24, 2018 Answer See 3 answers We will get enough time to answer the question and no need to be hurry. Have a question or concern? Caso continue recebendo esta mensagem, Interviewer asked me about 7-8 questions and I got the offer next week after the interview. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). My experience was great during the interview session. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. I will always be myself and keep my integrity first. dnata is one of the worlds largest air services providers. Interview questions were first added on September 15th, 2012. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. I submitted my application through email. Employee referral22 %. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Getting passengers through check points and to terminals quickly and safely. Employee engagement went up, and some powerful connections were made. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. After a week, I was called to report to start my duty. It's a better way to conduct such interview method. Even if you're not leading a team, you can still demonstrate the qualities of a leader! Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Are you someone who can handle stress on the job? The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. I link the questions down below. Other21 %. real person. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Ask me what a JSON or API is and I will tell you exactly what it is. Simple and easy to understand the process. This way, nothing comes back to bite me later on, as the deadline approaches.". The most reliable source that I utilize is 'Transport Topics.' Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. Be sure to complete your answer by telling the interview what the outcome was. This was disgusting behavior from an interviewer to question my integrity. I was asked what does JSON stand for and got the first two letters (what is this school)? Assure the interviewer that you are most willing to comply with any form of background check they require. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Talk to the interviewer about this specific task and what it meant to you. It felt great to accomplish so much and receive recognition for my dedication. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Free interview details posted anonymously by Dnata interview candidates. "We recently had a big project within our work center. The recruitment coordinator immediately called for an initial interview after passing the paper screening. I feel that this role with Dnata is a perfect step in my career now, and for the future. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. I interviewed at Dnata (Manila, Manila) in Nov 2022. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. - What is your favorite part about working here? Lack of benefits. "I am happy to comply with any background check required. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. 37 Dnata Customer Service Agent jobs. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Read more interview questions at dnata. The process took 1 week. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Interviewed through hireview app. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). The process took 4 weeks. At this moment, if I could choose any course to take, I would pick XYZ. After a week, I was called to report to start my duty. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. I applied online. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail You should also mention any health and safety related training you have taken. Glassdoor users rated their interview experience at. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. pour nous faire part du problme. Dates shown above are approximate. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. I do this to ensure that the more complicated parts of my projects are taken care of right away. What is a typical day like for you at dnata? Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Read our Terms of Use for more information. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. To find out more about the cookies we use, see our Privacy Policy. Very easy, nothing to hard. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. I feel that this particular position would take my career exactly where it should be. "I prefer working in a more predictable environment because I can be more effective in my tasks. It's important to be able to professionally give and receive feedback.". One example of this would be the telephone sales scripts that I crafted for our inside sales team. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. Are you able to be productive in any environment? Some of my favorite recent projects have included X, Y, and Z. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Get started with your Free Employer Profile. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. verdade. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. The you ill have a hirevue interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Dubai Vocational or Diploma (12+2 or equivalent) desirable but not required. ", "I have been meticulous when paving my career path. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Dubai The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". With that said, I can certainly work in an unpredictable environment from time to time. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". . Often we will leave the tasks that we don't like for last in the act of procrastination. We are sorry for the inconvenience. If hired at Dnata you can be assured that I would exceed your safety expectations. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. It shows that I can take the lead on a project without having my hand held.". Lamentamos pelo inconveniente. No matter which system you use I am sure that I can pick it up very quickly. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. I was also processed for final interview. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Our interview questions and answers do not represent any organization, school, or company on our site. You can be a motivator and a positive communicator in any situation at work! Simple and easy to understand the process. Take a few minutes to bring your resume to life for the interviewer. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Every week there are new volunteers and new individuals with a range of needs. First you will have an assessment test which is basically you need tackle the time limit. {%selectedMarker.addressRegion%} Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge.

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