lennox icomfort support

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When Feels Like is turned on, your iComfort S30 will display this temperature. As a result, your system is not heating or cooling your home. Cooling 3. When Perfect Temp. This includes when Fan circulation is manually set to On and when allergen defender is on. App Features: Intuitive, friendly, secure setup You may see a status message on the thermostat home screen that says Load Shedding. For example, if you set your heat set point to 60F and your cooling set point to 80F at the thermostat itself, then you have established a temperature range of 20 degrees. To access your iComfort E30 performance report on demand: 1. Electric Heat only 3. In your thermostat, go to menu > settings > account to change your account information such as name, billing address, email address, password and other settings. Once you have created an iComfort S30 account and your are signed-in on the thermostat, youll be able to use the iComfort S30 Mobile App and web portal to control your thermostat remotely from anywhere. How do I access the iComfort S30 Smart Thermostat settings? To find the contact information for your installing dealer, press the PureAir S icon on the home screen, then press the dealer contact button on the lower right corner. If an outdoor air sensor is installed, check your thermostat display for the temperature reading or for error notifications. Logging in will automatically add the iComfort S30 Smart Thermostat to your account again. iComfort S30 2. How do I change the settings for Smart Alert? With Heat Pump Balance, you don't have to worry about the AUX lockout temperature. Alternatively, here is the menu button and settings option on the iComfort E30 Mobile App: Can I still manage my iComfort E30 remotely if I dont have a smart phone? 1. Minimum chance of false alarm being shown. If you dont have iHarmony zoning to control the temperature in every room of the house, then the two systems will appear as two zones on your thermostat's display, and the system name will appear above the temperature set-point control (a.k.a., horseshoe) on the home screen. You can purchase iComfort E30 from an authorized Lennox dealer. You can always change this setting again under menu > settings > account > account info in the thermostat. What are the requirements for using HomeKit with iComfort? You can find a dealer near you here: http://www.lennox.com/locate/. Your system is in the OFF mode. These alerts require service by a licensed HVAC Contractor within 24 hours to fix the issue. 1. In your mobile app or web portal, you can tap/click on your email address on the top right and then View Account. This is an internal safety feature that prevents the unit from running when it detects it is too cold outside to run. How do I set-up Wi-Fi on the iComfort S30 Smart Thermostat? Fan A duel fuel system (Heat Pump with an indoor furnace unit) will have the following Parameters 1. You can select 1 hour, 2 hours, 8 hours, 24 hours or a Custom option. The Lennox iComfort App allows the user to control their HVAC system from anywhere in the world as though they were standing in front of their own thermostat. Fan For Heat Pump (HP) and air-handler systems the following Runtime parameters are displayed 1. This could be in your attic, basement or garage. Control4 gives the customer an easy-to-use interface to control the iComfort thermostat. Your monthly summary report displays the average demand for each component in your system. Three languages are supported (English, Franais and Espaol), Air conditioning or heat pump units with up to four stages of heat / two stages EL296V - Variable-Speed, Two-Stage Gas Furnace, EL296E - High-Efficiency, Two-Stage Gas Furnace, SL280V - Variable-Speed, Two-Stage Gas Furnace. Fan For Heat Pump (HP) and air-handler systems the following Runtime parameters are displayed 1. 2. Please click here to view instructions on re-registering your iComfort thermostat. 2. No, you cannot. Pictures can be uploaded from your computer or smart phone. Please refer to the related questions below for the meaning of "demand" and "runtime". And youll now save money and energy when youre not home. Check Your Smart Home Devices list on the Alexa app to confirm that the iComfort. You can specify your Smart Away settings such as away fence and away set-points in the iComfort E30 Mobile App under menu > settings > away. Lets say you have Filter 1 Reminder set to 3 months. Tap on the menu button on the top right. Under menu > notifications, there are the following types: Youll be asked to create a home or choose an existing home when adding an iComfort. Make sure your thermostat/zone name is easy to understand. 2)Remote Access: When off is selected, your dealer will not have authorization to troubleshoot your system remotely. The distance range for the proximity sensor is short, approximately 25 cm or up to an arms length. Once you have created an iComfort E30 account and your are signed-in on the thermostat, youll be able to use the iComfort E30 Mobile App and web portal to control your thermostat remotely from anywhere. What is variable speed technology and how does it apply to air conditioners? Demand is a number from 0 - 100%, where 100% is the maximum heating or cooling your system can provide. Below is a diagram showing a house with 2 systems, with each system controlling an area of the home. Phone Selections are timed, on, off, and ventilate now. In your Apple Home app, under Home settings check if at least one of your home hub shows as Connected. Heat Pump + Electric Heat 2. The integration offers the same control as other supported thermostats. Make sure to already have an iComfort S30 user account and have added your thermostat. Fan values runtime represent when the fan ran alone without heating or cooling. Other sources could be gas, oil, or hot-water back-up systems as well. The Smart Away feature relies on the iComfort E30 Mobile App running on your mobile device (smart phone or tablet). What is ASHRAE 62.2 answer give definition from IOM? This provides your Lennox equipment reference information such as serial number and model number. b. Demand response allows you to play a role in reducing or shifting your electricity usage during maximum or peak periods. Dew Point - Automatically changes the humidity set-point to try and prevent condensation on the windows. Choose which variables to display on the graph by turning them on/off on the hide/show panel 3. Away Mode is a special mode for when youre away or nobody is home. Adjust your home's temperature anytime,anywhere from your mobile device with the Lennox iComfort mobile app! Alexa will control your iComfort a little differently when its in Heat and Cool mode, which can automatically switch between heating and cooling as needed.For instance, if you ask Alexa to set the temperature to 70F (21.0C), your thermostat will use this as a midpoint temperature between the heat and cool setpoints,setting the Heat temperature to 69F (20.5C) and Cool temperature to 72F (22.0C). Electric Heat only runtime includes time in defrost mode, Auxiliary heat, Emergency heat setting or if the heat pump is unavailable. In order to customize the data that you see, you can: 1. If you select Custom, a time/date appears and you have the option of setting the hold for any length of time. Why does Alexa say (thermostat name) is in a mode that doesnt support requests, please change the mode? You can choose between these two sources under menu > settings > display > outdoor temperature source. If you have changed the system name to a custom name other than System, then that custom name will be used for Alexa. It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors. Runtime would be 100% for this case. For example, every night at 10 p.m. set your iComfort, 1. This is important for multistage and variable capacity systems that use multiple levels of heating or cooling. If you want to understand how efficiently your equipment ran see How Hard Did the System Work? They come pre-loaded with recommended settings for the season (winter, summer, spring/fall) or for saving energy (save energy schedule). 4. With a premium service that supports the iComfort platform year-round, you can provide homeowners services that includes: proactive method Change filters. Go to menu > settings > account iComfort Thermostat application for your S30 is available for IOS 6.0 and higher (App Store) and Android 4.1 and higher (Google Play) . How do I set-up Wi-Fi on the iComfort M30 Smart Thermostat? You can go in your thermostat, mobile app, or web portal, to menu > settings > general > dealer info > dealer access to set the level of access you wish to grant to your dealer. Here is a list of all the possible variables for an iComfort E30 system: If the system is having issues obtaining data for a variable, it is not displayed on the graph, and instead it shows in this panel with a warning icon. You would use this button to remove all the thermostats in the home from your account. With Dual fuel when 2nd stage runs, it will turn off 1st stage heating and run only on 2nd stage.If your AUX lockout temp is 40F/4.4C, then auxiliary heat will come on when the outdoor air temperature drops below 40F/4.4C. 103445- To find Climate IQ go to settings > humidity > Climate IQ. What are the advantages of Perfect Temp.? *Apple HomeKit not supported by iComfort M30. The iComfort S30, E30 and M30 are IFTTT compatible. One of the standard three main components is Whole House Ventilation which is exhausting stale indoor air and replacing it with fresh outdoor air. To change the temperature scale, in your thermostat, go to menu > settings > display > temperature scale. Climate IQ monitors current climate conditions and automatically removes excess humidity when necessary. With Smart Away youll never have to remember to put your home in Away Mode when you leave your house or remember to adjust your thermostat temperature when you return home. In the thermostat, go to menu > settings > general > about to view the thermostat software version and model number. The goal is to heat the outdoor unit to evaporate the water. Here is a list of all the possible variables for an iComfort M30 system: If the system is having issues obtaining data for a variable, it is not displayed on the graph, and instead it shows in this panel with a warning icon. A Lennox-managed local network is independent of the actual physical network it is running on, and it can operate over the home Wi-Fi network or over the Smart Hub Wi-Fi network. When Allergen Defender is working, youll see a status message on the home screen saying Allergen Defender is working. How do I change information in my profile or account? At outdoor temperatures below the low balance point, only the auxiliary heat source is allowed to run. a. Can I download multiple pictures to the thermostat? Select photo and a screen will appear asking you to either accept or reject the photo. How does Google Assistant work when thermostat is in 'Heat and Cool' mode? Aggressive - Will Shorten time to display any Comfort Fault Alarms. Lennox 12U67 iComfort S30 Ultra Smart Programmable Thermostat, Geo-Fencing, Remote Access, Wi-Fi and Alexa Enabled Brand: Lennox 82 ratings $94499 FREE Returns About this item Your installations went faster and smoother. 3. I live in an extreme climate; can I change or increase the set-point range? You can access the thermostat settings by tapping the menu > settings button on the home screen. Why hasnt the life on my filter or purifier decreased? Login to access your Lennox iComfort Consumer Portal. How do I un-enroll my thermostat from Peak Monitoring? 3. Smart Away can only be enabled if you have an iComfort S30 account and youre signed-in on your thermostat. At this time the iComfort S30 and E30 can upload one picture. Having an iComfort S30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort S30 thermostat such as Smart Away and Schedule IQ.. Where can I download the iComfort S30 Mobile App? Verizon. Your report includes the average outdoor temperature for each month, enabling you to compare your change in heating demand to the change in temperature. If you have "On/Always" selected, youre giving authorization to your dealer to troubleshoot your system remotely at any time (On/Always is selected by default). The Google Assistant makes it easy for you to control your Lennox iComfort S30, iComfort E30 and iComfort M30 with your voice. For instructions on how to do this, please refer to the related questions section below. Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). You can change your thermostats display settings from the thermostat under menu > settings > display. The Lennox iComfort Thermostats feature cloud connectivity that allows you to check, monitor and adjust the temperature from anywhere, using your smartphone, tablet or other web-enabled device. The iComfort S30 and iComfort E30 thermostats are now compatible with Apple HomeKit, allowing you to control your thermostat using the Apple Home App or the Lennox iComfort Home Companion App. Runtime shows you how long your iComfort S30 equipment was in On mode. You can access the thermostat settings by tapping the menu > settings button on the home screen. How does my iComfort thermostat integrate with my Control4 platform? FAQs | Support Center - Lennox iComfort FAQs iComfort S30 iComfort E30 iComfort M30 How do I re-register my iComfort thermostat? Fan When cooling or heating, the fan is running. Dew Point adjustment mode will change the humidification set point based on the outdoor temperature and your user-defined dew point adjustment setting. An email with instructions will be provided. It can control temperature levels and humidity levels with extreme precision, simply set the Feels Like temperature you want, and it does the rest. Can I install the iComfort M30 Smart Thermostat myself? It works with Amazon Echo, Echo Dot and Tap devices allowing the homeowner to ask Alexa to adjust the temperature. Alternatively, if you have a smart phone, you can enable Smart Away so youll never have to manually put your home in Away Mode when you leave your house and remember to adjust your thermostat temperature when you return home. Yes, your iComfort S30 will dehumidify, humidify or do both according to your humidity settings and equipment installed. How does iComfort E30 know when to dehumidify or humidify? You can set the minimum and maximum temperatures the house must reach for you to get notified under menu > settings > heat & cool > safety protection. Log in to the iComfort S30 web portal. Partially locked means youre only able to edit and change set-points. This will allow you to control your compatible Lennox Thermostat from the Alarm.com platform using the website or mobile app. Belkin Video URL: https://youtu.be/ss2ZdDUKGy4. Demand varies with the outdoor weather. So even if your schedule isnt consistent, your energy savings are. Heat Pump Only 4. In the monthly report, you only get runtime values for the previous month. A two stage system operating at 50% demand runs first stage 100% of the time. Heat Pump + Electric Heat 2. 1. AT&T Second Opinion] I have a lennox icomfort thermostat 103445-04 but the screen went white . When enabled, the fan automatically kicks in when the system detects high levels of allergens in the air. Defrosting happens when the temperature outside gets too cold, or if there is ice and the system cannot use the heat pump (if your system has a heat pump). 1) In your thermostat, you can turn Smart Away on/off by going to menu > settings > away. Step 1: Connect Wi-Fi (On Your Thermostat) Having a Wi-Fi-connected thermostat lets you take control of your system from anywhere at any time with your connected iOS or Android device. Scenes let you control multiple accessories at the same time. Can I set the temperature for every room in the house? This includes when Fan circulation is manually set to On and when allergen defender is on. This thermostat is compatible with Lennox 88W58 and Allied Air Comfort Sync 1.841197 thermostats. 3. 3. What does it mean when it says PureAir S is calibrating? Try dragging a knob up or down along the horseshoe or using the + and - buttons that appear when you start dragging the knob to adjust your set-point. Having an iComfort M30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort M30 thermostat such as Smart Away and Schedule IQ. You can always change this setting again under menu > settings > account > account info in the thermostat. You can add a new iComfort S30 Smart Thermostat to your account by simply logging into the new thermostat with your existing account. The report also contains other helpful information such as how much time your system spent on away mode, your home's average indoor temp., the average outdoor temperature for your zip code, and when your next filter replacement is due. When Feels Like is turned on, your iComfort E30 will display this temperature. Who can I contact to replace my filter or purifier? Maintenance - A notification your HVAC Contractor sets in your thermostat for planned maintenance or service intervals. Demand provides better insight than runtime alone because it factors in what level of heating or cooling the system was operating. The iHarmony system can support up to four zones. Control4 is a leading control and automation platform which works with thousands of smart devices integrating audio, video, lighting, security, intercom, and of course climate control into a seamless customer experience. You can change the home name and address in your thermostat, mobile app, or web portal, under menu > settings > home info. Select the menu icon and then select upload photo. For help with IFTTT, click here to access IFTTT support. 2: Then tap settings button on the pop-up (these are your system settings). What is the difference between Remote View, Remote Access and Alerts and Notifications? 4. Then select Upload. For example, only customers that have electric heat will see electric demand as a variable. For S30 systems that are used with non-communicating HVAC systems the runtime is calculated based on the relay setting in the EIM (Equipment Interface Module) You can view runtime information for your system in the web portal for iComfort M30, under menu >performance report, or in the monthly email performance report. Website. In case you just installed iComfort S30 and do not wish to wait for the automatic update, you can go to menu > settings > general > software update and tap the check for updates now button. Cooling 6. Website. The iComfort E30 Mobile App is available in the iTunes App Store and Google Play. Press the thermostat icon with + button and your will enter the "Add iComfort" screen. Where do I select a picture on the thermostat as my screen saver? If you need additional help, contact us here. What is the difference between a system and a zone? Display settings are only available in the display itself and they are not available on the web portal or mobile app. Medium (Parameter Default) - Development team used over 10,000 iComfort. 2) In the select modes screen, select Schedules and within the fly out popup press "Edit Schedules". Select day or hour at the top 2. The thermostat automatically checks for software updates every 24 hours for you. Schedule IQ is a smart schedule that uses Smart Away along with traditional scheduling for when youre at home during the day and night. You can also change the Away set-points at any time under menu > settings > away. To sign in on the thermostat, go to menu > settings > account. For integration with iComfort thermostats, you must contact your Control4 dealer directly to download and install the necessary driver for your operating system. How do I remove /reset my iComfort pairing from HomeKit? Your system will automatically go into Away Mode. A two stage system operating at 25% demand will run the first stage 50% of the time. Your dealer configured these reminders for you during installation, but you can always modify the reminder settings for how often you want to be reminded under menu > settings > notifications in the reminders section. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. How can I update the software in the iComfort S30 Smart Thermostat? Demand is a number from 0 100%, where 100% is the maximum heating or cooling your system can provide. Month/Year Introduced. Press the Restart Thermostat button. What is Auxiliary Heat and where do I turn it on? Move the knob to view a specific day / hour The temperature and humidity values represent the average for the day / hour. monthly report email receive monthly performance report. With the iComfort S30, E30 and M30 supporting Alexa, you can now control the temperature in your home by simply using voice commands. You can choose to be reminded later if you have not yet changed your filter, for example. Alert (red) - This is an issue that needs to be addressed and you should contact your dealer or Lennox immediately at 1-800-9-LENNOX. The table below the graph displays the details for the day/hour selected in the graph. A two stage system operating at 100% demand runs second stage 100% of the time. In the "account info" dialog, turn off "email updates". Your system will automatically go into Away Mode. Alexa Integration: The iComfort E30 smart thermostat is an Amazon Alexa-enabled, smart-home-compatible thermostat. 2: Then tap settings button on the pop-up (these are your system settings). With Schedule IQ, you also can set At Home Day and At Home Night set-points and times. What is the range of the proximity sensor? Smart Away works with multiple users in the same household, as long as they have a smart phone/tablet and participate is turned on. There are two types of lock screens: "Partially" locked and fully "Locked". Preventative maintenance. How do I troubleshoot the WAC Failed/ Network Not Configured error during WiFi setup using my iOS device? From Home screen go to menu (top right of home screen), select settings, then scroll down to display tab on left of screen and select, then turn off PureAir S life. Simple location based names like Upstairs, Downstairs, Hallway, Living Room, etc. The Smart Away feature relies on the iComfort M30 Mobile App running on your mobile device (smart phone or tablet). Return to the thermostat and go to menu > settings > display > screen saver. When the AccuWeather option is selected, your iComfort E30 must be connected to Wi-Fi. This includes the: XC/XP25, XC/XP21, XC/XP20, XC/XP18, XC/XP17 units. Will I get notified when it is time to replace the filter? Apple HomeKitTM technology provides an easy, secure way to control your home's lights, doors, thermostats, and more from your iPhone, iPad, or Apple Watch. Heating 5. The duration of load shedding depends on your region, your energy company and your service contract. Runtime would be 100% for this case. To sign in on the thermostat, go to menu > settings > account. How do I change or disable the PureAir S sensor-based notifications? 3) Keep your doors and windows closed. Customer Support. Replacement Available This product has been replaced by Cat# 15X98. To turn it off, go to menu > settings > Feels Like. Click to Turn off What causes the "Outdoor Temperature data not available" message? Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). What iComfort settings does Control4 support? When youre moving out of your home, you can remove the iComfort S30 thermostat(s) in your home from your account and sign-out of the thermostat all at once with the move out button under menu > settings > account. Heating demand can usually increase as the outdoor temperature drops. What is the Dealer Control Center under Advanced Settings? heat. Why is Alexa not able to discover a new system I added to my existing iComfort account? Service Soon - An alert that notifies you that your HVAC system is in a partial heat, partial cool or partial ventilation status. If you tap on it, the hide/show panel will display. Service Urgent - An alert that notifies you that your HVAC system is in a no heat, no cool or no ventilation status. How does Google Assistant work with iComfort? Selections are ASHRAE 6.2, or timed.

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