We are well aware that the coach is off warranty. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. This is Thors final offer as it has been stated multiple times. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL The requested information: 2019 *********************** **** motor coach. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C They have it completely gutted to repair it. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. we do not have any videos here. Please contact us to verify info, and to check availability as our inventory changes rapidly. No. Number Of Discs. drivers window was installed bad. Learn More Class B All payments are with approved credit through dealer lending source. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Jumping through hoops. I am rejecting this response because: We have been going back and forth with this for three years. My husband was ill and could not drive the coach to *******. AMAZON LINK:. The solenoid is subject to failure and if it does, the switch will do nothing. Our BIGGEST Class C is HERE!! All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. I will say again this coach cost us 100's of thousands of dollars. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Spoil the RV owners in your life this Christmas with some of our favorite gifts. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. +26. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Manufacturer-provided pictures, specifications and features may be used as needed. The Border Hookups Hit The Road With A New Song. We want **** to act in good faith and resolve these longstanding issues. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. Thor Motor Coach does not have control over the ************ centers. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. I have a full side slide on my 2016 Thor Ace 30.2. A representative has been notified and will be with you shortly. Standard and optional features listed on units may or may not reflect the actual in-stock unit. All good. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . It has generator in it but does not work. Our Owners Resource and Owners Guide can help you get the most out of your travels. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. I can only speak to the radio wiring in my coach. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? The only bid that ******* has accepted is the one of $1,000.00 from *********************. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com I got a jump and the car battery is working fine now, but the house batteries are still dead. Read More: https://thormotorcoach.com/legal/ Read full answer We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. The $1,000.00 bid they accepted. ** September 10th we took the ** out. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. **** has not acted in good faith, as the documentation will show. What have you tried so far? Your Thor rep will be reaching out to you to gather more information on the concern. Do you need a one-stop shop for all things RV-related? Doesn't look like I am getting power to the radio since battery replaced. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Then ***** struck, with travel restrictions in place. 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Call 248-662-9910 or fill out the contact form to learn more. Ill keep taking all suggestions and look a while longer. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. WHY are the flooring issues causing such concern on behalf of Thor? 2003 Jazz Toy hauler 5k obo Needs work. Probably have to pull radio out to find inline fuse. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Couch framing falling apart from 1in screws being used. Stock #46257. We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. Mr. ******** needs to arrange pick up with the **** dealership. Wheel sensors for air pressure not working. **** refuses to act in good faith. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. Yes. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. ********************************* became Retail Warranty Supervisor in April of 2022. Plus tax, title and license. Any price listed excludes sales tax, registration tags, and delivery fees. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. This is Thors final offer as it has been stated multiple times. Thor Recall Notices - Latest Recalls for Thor - Arfc Diesel and gas-powered chassis options. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. After all the warranty work, we had to winterize the coach for the 2019 season. You must log in or register to reply here. Brand: Thor Motor Coach. It may not display this or other websites correctly. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. The elements cause the roof to expand and retract. He was so laid-back and his knowledge was extensive on the motorhome. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. 01/03/2023. At this time Im satisfied that they Thor Motor Coach has reached out. Class Cs with the beloved luxuries of Mercedes-Benz. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. . See dealer for details. Does not include Hitch work or accessories. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . They said they would me someone to service the vehicle. bunk bed. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Thor Motor Coach | Better Business Bureau Profile RVers Ask: What's The Best Way To Sell An RV? I have looked and checked all connections and fuses I can find. See details. Onan onboard generator. Our 2019 ************ Motor Coach seats have started to completely disintegrate. is not responsible for any misprints, typos, or errors found in our website pages. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. Thor Motor Coach. PDF TaBLE oF CoNTENTS - Cruise America Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. THOR AXXERA RADIOnot working??? - YouTube Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out Rates and amount financed are determined by credit history. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. We can't thank all the employees of General RV enough for making this experience so unforgettable. Also, it was pointed out to us that the flooring had already been repaired prior by someone. . Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Just for good measure, recheck those easy to access fuses in the panel in the coach. State: Texas. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. Who never came back to do the work. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. VIN #*****************. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Want to make us an offer on the {product}? Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. 2 slide outs. Then I tried the GFI in my 29m bathroom. 2017 Thor Challenger XE Rear and side cameras and radio not working. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. stands for - Class A, Class C Evolution. Fort Wayne, Indiana, United States. I do not know WHY he has not had access to this correspondence. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? Please see us for a complete list of features and available options! Why not the flooring costs? Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. Standard and optional features listed on units may or may not reflect actual in-stock unit. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else.
thor motor coach radio not working
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