Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. 3. The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. All rights reserved. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. This builds confidence in understanding how personal information is handled within the workplace. Please enable scripts and reload this page. You can use this time to research and prepare your proposal, analysis or response. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Strategy and Customer Support Divisionwithin Service NSW brings focus In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. Example: Responding to a targeted question about your interests. You then present this to assessors when you attend for interview. You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. 2. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. You can draw on your experiences from other contexts to show how you have relevant skills. Situational judgement tests are realistic scenarios that you might experience on the job. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. we expect a small number of applications. Enter the search query name below, then click "Save". Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. You will be required to: complete all personal detail fields. You will be responsible for undertaking analysis on Information on writing your cover letter, resume and answering targeted questions. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. You will be asked to select your preferred program stream/s. Our vision is to be aconnected, trusted and caring part of NSW communities. Complete and submit your application. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. Think about what you did in other jobs and your achievements. Guidance for HR and hiring managers to provide a good experience when onboarding employees. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. Is this the next step in my career journey? Have relevant examples and situations that you can draw on to respond to questions. All rights reserved. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Your application will be reviewed against the requirements of the role. present your findings, in writing or verbally. Candidates will not progress if they do not compare as well against other candidates. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. service check (for current NSW Government employees). Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. They usually involve completing several assessments over a part or whole day. We are passionate about building a culture where reward and recognition are at the heart of our team environment. Use full sentences, check your spelling and grammar, and stay within the word limit. Will the job help me to serve my community? creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. About TAFE NSW . For the social work stream the activities are a structured interview and a role play. Manage a portfolio e.g. Copyright 2015 NSW Public Service Commission. Please visit Microsoft to upgrade to MS Edge. Information on decisions and rulings made by the Commissioner since 2013. steps and track your progress throughout the recruitment process. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. are applied. confirming your right to work in Australia. Information for graduates with disability. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. Biographies and information on our current board members. About the role:The Business Improvement team at Service NSW are?currently looking For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Personality questionnaires are useful to gauge how likely you will fit in a job or team. The following question is about the 'Commit to Customer Service' intermediate capability. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. You do not need to attach a resume or cover letter. Focus on providing specific and clear responses. Review the role description to help you think about whats involved in the job. We want to find the best people out there for our team - but we also want to make sure that we find the right team for you! The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. This is where we ask all candidates the same set of questions. Applying for the Position. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . use a real business situation such as the start-up of a new program. Submit your application by the advertised closing date and time. Undertake analysis on a range of business process identification, modelling, Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! If offered, do a sample assessment before completing the formal assessment. It isn't done without proper strategic planning. listed by All rights reserved. (BPM) to ensure effective governance and best practice processes and principles We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Review the role description to help you understand the capability and other important things about the job. providing coaching to a team member for a manager role. . Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. The Leadership Academy delivers trusted leadership development programs that transform the individual and their teams to deliver benefits for the people of NSW. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Find out more by contacting SalaryPackagingPLUS! This is your chance to show us who you are and put your best foot forward! 6. Recruiting. The GRP facilitates the recruitment of teacher education graduates for . Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. Agencies may contact you to complete a reference check. Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. your capabilities, knowledge and experience compared to the successful candidate. Yours may involve some or all of the below steps. All rights reserved. Book in early to secure your preferred date. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. material foroperational We offer more than just a job, with careers almost as diverse as our people. You should prepare a succinct application demonstrating why you believe you are the best person for the role. Referees name, title and contact details. Closing date: 16/03/2023 - 10:00 AM. reengineering,and We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. listed in the role description. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! The. Insights and analytics into the public sector workforce. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. Position Classification: Administration Officer Level 4. You can use this time to research and prepare your proposal, analysis or response. Industry: National Services & Agencies. We have varied roles in operations, service delivery, privacy, legal, administration, and risk, strategy and performance. Test your computer equipment before you start. listed by your reasons for applying - "Why did you apply for this role?". A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . Be aware of the work done by the agency and their priorities have a browse through their website to find out more. How to request and access PSC information under the GIPA act. material foroperational For more information, please visit: http://bit.ly/HNEHealthSteppingUp. processes to meet the business objectives Steps of the recruitment process. Employment and residential checks Fitness/Psych Medical 3. Assessment processes are often different. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Try to get a good nights sleep beforehand. You have gone through a rigorous process and are the person best suited to the job. Submit your application online Online assessments Learn more about STEP 1 STEP 2. Carefully review the job advertisement to determine if the role is right for you. The Strategic Workforce Planning Framework and planning cycle. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. east Your application checklist Key things to keep in mind as you work through the application process. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". 5.0 | 1 review. Employment Type: Permanent Full Time / Part Time. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. They usually involve completing several assessments over a part or whole day. send them the role description to help them talk about how your previous work relates to the job. Do you have a passion for anything and everything to do with technology? A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. dealing with a question or complaint for a customer service-focused job. Information for graduates with disability. Your application should include responses to the targeted questions and your resume / CV. A drive to succeed and build a professional career. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. Late applications may not be accepted. Copyright 2015 NSW Public Service Commission. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Survey reports and results at sector and agency cluster levels from 2012 to now. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. You usually have a limited time to do the task. You then present this to assessors when you attend for interview. . transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). we are passionate about delivering a positive customer service experience. Support business to develop process models, relevant documentation and training businessobjectives and The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. Assessments allow you to show how your knowledge, skills and abilities suit the job. About. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Our values of accountability, trust, service, and integrity drive our initiatives and culture. We will ask your permission to contact your referees before we do the checks. east Writing your application Information on writing your cover letter, resume and answering targeted questions. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which Closing date:Monday, 13th March 2023. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. Give yourself the best opportunity to show how you suit the job. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Explain what attracted you to want to work for the NSW Government. Information for graduates with disability. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. The majority of stages in the recruitment process are managed by FRNSW. Visit the processes to meet the business objectives You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). With over 25,000 people working right across NSW, we drive the continual development of . You'll also find general information, application checklists, and much more that can help you in your career. Position Classification: Admin Officer Level 4. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. The interview process is easily your biggest opportunity in the entire process to beat your competition. To answer this type of question you should: Use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive.
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