Referrals increase your chances of interviewing at Rivian by 2x. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Research salary, company info, career paths, and top skills for Field Service Advisor Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Select Accept to consent or Reject to decline non-essential cookies for this use. . KEY NOT FOUND: ei.filter.lock-cta.message. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Sign in to create your job alert for Service Advisor jobs in Boston, MA. Rivian Field Specialist Salaries | Glassdoor Sign in to save Sr. Field Service Launch Advisor - East at Rivian. Service Advisor - Jaguar Land Rover of Dallas. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Remains flexible and responsive to changing conditions. Get a free, personalized salary estimate based on today's job market. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. One salary reported. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Rivian Salaries (March 2023) - Zippia By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. Rivian hiring Field Service Advisor in San Francisco, California The estimated base pay is $65,117 per year. Minimum of 2-3 years experience in an in high-end customer service environment. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. . Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). pour nous faire part du problme. Equal Opportunity Rivian is an equal opportunity. excuses voor het ongemak. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. Research salary, company info, career paths, and top skills for Field Service Advisor This employer has claimed their Employer Profile and is engaged in the Glassdoor community. an. Password (8+ characters) . Computer Troubleshooting Skill Help Desk Supervisor Get notified about new Service Advisor jobs in St Louis, MO. Als u dit bericht blijft zien, stuur dan een e-mail Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Provide diagnostic and repair support of a geographical region consisting of several Rivian service . Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. El Segundo, CA. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Password (8+ characters) . Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Rivian Field Service Advisor Jobs | Glassdoor Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. Rivian hiring Field Service Advisor III in Cincinnati, Ohio, United Click the link in the email we sent to to verify your email address and activate your job alert. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Rivian Service Advisor Salaries in Boston - indeed.com $25.63 per hour. Organizational and time management skills. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. This goes for the emissions-free Electric . By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If youre able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team.To be successful in this role, you must thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. You can unsubscribe from these emails at any time. Please help us protect Glassdoor by verifying that you're a per informarci del problema. How much does Rivian pay in the United States? - Indeed Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. OR, a combination of education and experience. Expediting Skill Order Fulfillment Supervisor Promote team member understanding of company vision and goals. Get email updates for new Service Advisor jobs in San Francisco, CA. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. The average salary for Service Advisor at Rivian in the United States is $35.04 per hour, which is 108% above the national average. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Promote team member understanding of company vision and goals. Rivian Service Advisor Salaries in the United States Rivian hiring Field Service Advisor IV in St Louis, Missouri, United Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Posted: December 22, 2022. Field Service Advisor III Job Opening in United States, MD at Rivian Rivian Service Advisor Salaries in Denver - indeed.com Referrals increase your chances of interviewing at Rivian by 2x. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. para informarnos de que tienes problemas. As a Field Service Engineer you will be part of the service engineering team - this team will help to build scalable solution for our service teams to be able to create, maintain, develop repair and diagnostic plans at scale. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras.
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